Hybrid Original Specification Aura Hybrid Specification Pure Bamboo & Charcoal Hybrid Specification Pure Plus Bamboo Charcoal Specification OTTY Firm Mattress Flippable 8/9 Which mattress is your firmest?Mattress range comparison firmnessCan I use the mattress on an adjustable bed?Which mattress sizes do we stock?Can you take my old mattress away?Delivery costs Pure Deluxe Pillow Product Safety and certifications.Can my children sleep on the OTTY mattress?Can you make bespoke mattresses?Do we offer key worker discounts?Pure Deluxe Pillow CareReturns address for pillow and accessories?What is the grey beige/white bag for in the mattress box?Can I use a discount code when paying for my order?Do you offer exchanges?I'd like to know more about my guarantee.I'd like to know more about the finance options available and how I can place my OTTY order using finance.I would like to buy now and receive delivery later Delivery informationHow long should I allow to get used to my new OTTY Hybrid mattress?Returning an OTTY orderPlacing your orderHow will my refund be processed?What payment methods can I use, and will I get a receipt? My parcel arrived damagedWaterproof Mattress ProtectorI've ordered the wrong size product or itemWill the mattress have a smell when I first open it?Do I need to turn or rotate my OTTY Mattress?Does the mattress come in a box?Unboxing your new mattressHow can OTTY help improve my sleep?Can I use my order to refer a friend?Product packaging How do I contact OTTY?Product Safety Which way up does the OTTY Hybrid mattress go? I want to place a large order for my businessCan I use an electric blanket with my OTTY mattress?Bamboo Mattress Topper With CharcoalSupima Cotton Duvet Cover & Pillow Case SetDelivery error or ordered the wrong items Is OTTY based within the UK?Is it normal for a mattress to dip or have indentations?How do I set the mattress up?Do you have any discount codes?What size is the mattress box ?Can I clean the OTTY mattress cover and Pillows?Do we sell refurbished mattresses?I would like to make a complaint.Unsubscribe from emails Which courier do we work with?What bed base can be used with OTTY mattresses?