Do you offer exchanges?

1 min. readlast update: 10.17.2023

We do offer exchanges if you have selected the wrong size or the comfort level is not right for you.

We will not offer another sleep trial if you have selected the wrong size, as such we recommend that you ensure you are happy with the comfort level before you decide to exchange

Exchanges due to comfort level will be at the discretion of the OTTY team

We will charge a £40 exchange fee and this is also listed in the TOS of the website

Please contact for further assistance and one of the team will explain the full terms of the exchange and also costs 

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