If you wish to return pillows and accessories, please ensure that you are still within the specified trial period. To confirm your eligibility, kindly email <a href="mailto:returns@otty.com" target="_blank"><ins>returns@otty.com</ins></a>.
When returning the items, please send them back to the following address in their original packaging and in perfect condition:
OTTY Sleep LTD Ground Floor, Greenhouse Beeston Road Leeds LS11 6AE
To ensure a smooth process, please include your contact details inside the packaging and use a tracked service for the return shipment. Please note that any damage or stains on the items may impact the refund amount.

If you wish to return pillows and accessories, please ensure that you are still within the specified trial period. To confirm your eligibility, kindly email returns@otty.com.
When returning the items, please send them back to the following address in their original packaging and in perfect condition:
OTTY Sleep LTD
Ground Floor, Greenhouse
Beeston Road
Leeds
LS11 6AE
To ensure a smooth process, please include your contact details inside the packaging and use a tracked service for the return shipment. Please note that any damage or stains on the items may impact the refund amount.

Returns address for pillow and accessories?

Hybrid Original Specification 

Aura Hybrid Specification 

Pure Bamboo & Charcoal Hybrid Specification 

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OTTY Firm Mattress Flippable 8/9 

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Mattress range comparison firmness

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Can you take my old mattress away?

Delivery costs 

Pure Deluxe Pillow 

Product Safety and certifications.

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Do we offer key worker discounts?

Pure Deluxe Pillow Care

What is the grey beige/white bag for in the mattress box?

Can I use a discount code when paying for my order?

Do you offer exchanges?

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I would like to buy now and receive delivery later 

Delivery information

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Returning an OTTY order

Placing your order

I'd like to visit your showroom

How will my refund be processed?

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My parcel arrived damaged

Waterproof Mattress Protector

I've ordered the wrong size product or item

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Unboxing your new mattress

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Product packaging 

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Product Safety 

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I want to place a large order for my business

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Bamboo Mattress Topper With Charcoal

Supima Cotton Duvet Cover & Pillow Case Set

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Is OTTY based within the UK?

Is it normal for a mattress to dip or have indentations?

How do I set the mattress up?

Do you have any discount codes?

What size is the mattress box ?

Can I clean the OTTY  mattress cover and Pillows?

Do we sell refurbished mattresses?

I would like to make a complaint.

Unsubscribe from emails 

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What bed base can be used with OTTY mattresses?