If you wish to return pillows and accessories, please ensure that you are still within the specified trial period. To confirm your eligibility, kindly email returns@otty.com.
When returning the items, please send them back to the following address in their original packaging and in perfect condition:
OTTY Sleep LTD, Unit 1, Nano Park, Pickering Street, Armley, Leeds LS12 2BJ
To ensure a smooth process, please include your contact details inside the packaging and use a tracked service for the return shipment. Please note that any damage or stains on the items may impact the refund amount.