What is the Mattress Topper made from?
Our Mattress Topper is made of 3 layers which includes; 1x high density support foam, 1x bamboo and charcoal infused memory foam, and 1x bamboo and charcoal infused embroidered cover.
What sizes is the mattress topper available in?
UK sizes including; single, double, king, and superking.
How firm is the Mattress Topper?
Out of 10 (1 being soft and 10 being firm), the Mattress Topper is rated as 5.5.
How do I fit the Mattress Topper onto my mattress?
The Mattress Topper has an anti-slip base which means that you can simply place it on top of your mattress.
What is the best way to wash the Mattress Topper?
Our Mattress Topper can be dry cleaned only.
How often should I wash the Mattress Topper?
We’d recommend washing your Mattress Topper at least once a year.

What is the Mattress Topper made from?
Our Mattress Topper is made of 3 layers which includes; 1x high density support foam, 1x bamboo and charcoal infused memory foam, and 1x bamboo and charcoal infused embroidered cover.
What sizes is the mattress topper available in?
UK sizes including; single, double, king, and superking.
How firm is the Mattress Topper?
Out of 10 (1 being soft and 10 being firm), the Mattress Topper is rated as 5.5.
How do I fit the Mattress Topper onto my mattress?
The Mattress Topper has an anti-slip base which means that you can simply place it on top of your mattress.
What is the best way to wash the Mattress Topper?
Our Mattress Topper can be dry cleaned only.
How often should I wash the Mattress Topper?
We’d recommend washing your Mattress Topper at least once a year.

Bamboo Mattress Topper With Charcoal

Hybrid Original Specification 

Aura Hybrid Specification 

Pure Bamboo & Charcoal Hybrid Specification 

Pure Plus Bamboo Charcoal Specification 

OTTY Firm Mattress Flippable 8/9 

Which mattress is your firmest?

Mattress range comparison firmness

Can I use the mattress on an adjustable bed?

Which mattress sizes do we stock?

Can you take my old mattress away?

Delivery costs 

Pure Deluxe Pillow 

Product Safety and certifications.

Can my children sleep on the OTTY mattress?

Can you make bespoke mattresses?

Do we offer key worker discounts?

Pure Deluxe Pillow Care

Returns address for pillow and accessories?

What is the grey beige/white bag for in the mattress box?

Can I use a discount code when paying for my order?

Do you offer exchanges?

I'd like to know more about my guarantee.

I'd like to know more about the finance options available and how I can place my OTTY order using finance.

I would like to buy now and receive delivery later 

Delivery information

How long should I allow to get used to my new OTTY Hybrid mattress?

Returning an OTTY order

Placing your order

I'd like to visit your showroom

How will my refund be processed?

What payment methods can I use, and will I get a receipt? 

My parcel arrived damaged

Waterproof Mattress Protector

I've ordered the wrong size product or item

Will the mattress have a smell when I first open it?

Do I need to turn or rotate my OTTY Mattress?

Does the mattress come in a box?

Unboxing your new mattress

How can OTTY help improve my sleep?

Can I use my order to refer a friend?

Product packaging 

How do I contact OTTY?

Product Safety 

Which way up does the OTTY Hybrid mattress go? 

I want to place a large order for my business

Can I use an electric blanket with my OTTY mattress?

Supima Cotton Duvet Cover & Pillow Case Set

Delivery error or ordered the wrong items 

Is OTTY based within the UK?

Is it normal for a mattress to dip or have indentations?

How do I set the mattress up?

Do you have any discount codes?

What size is the mattress box ?

Can I clean the OTTY  mattress cover and Pillows?

Do we sell refurbished mattresses?

I would like to make a complaint.

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Which courier do we work with?

What bed base can be used with OTTY mattresses?